Bleu Rose Ltd. will provide you with a detailed explanation of ANY Macintosh OS error you have an interest in. This is a FREE service available to you via EMail from Bleu Rose Ltd.
Request an Error Analysis is an application that aids you in taking advantage of our free Macintosh error analysis service.
It creates 2 text files suitable for EMailing to us. Inside the files are details about your Macintosh (or clone) that will aid us in determining the cause of your error.
This document describes Request an Error Analysis v1.1.
System Requirements
Mac OS 7.0 or later
Any Mac or clone
1.7 MB of disk space
0.7 MB of RAM
Availability
Request an Error Analysis is available from our web site:
www.bleurose.com
as a free program. You may use it (and take advantage of the service it offers) for no charge. It is included in the Black & Bleu™ download.
Download size
900 kB (about 6 minutes at 28000 baud) (Stuffit Archive)
or
1.1 MB (about 8 minutes at 28000 baud) (Binhex version)
Price
Free. You may give Request an Error Analysis to anyone you like without restriction.
Restrictions
All information is presented in English.
Installation
Request an Error Analysis is supplied as part of our product called Black & Bleu™. Black & Bleu™ is supplied as a StuffIt archive file.
The archive contains 8 files:
Black & Bleu™ - the error analyzer application
Read about Black & Bleu™ - a file similar to the one you are reading
describing Black & Bleu™
B & B Documentation.pdf - the Black & Bleu™ Instruction manual in
Adobe Acrobat™ format
Request an Error Analysis - an application you can use to ask us
about error you've gotten.
(This is a FREE service offered by Bleu Rose Ltd.)
Read about Request... - a copy of the file you are reading
Prepare your Order - an application that helps you pay for
Black & Bleu™ via EMail or traditional Mail.
How To Order - instructions for ordering including
using Prepare your Order .
Prepare your Order helps you
order Black & Bleu™.
Your License Key - Information about the License Key
that you need to turn the demo into
the commercial version.
Disk Utility Shoot-out - A comparison of various disk repair
utilities by Misha Sakellaropoulo
(Applications are indicated by italics)
AOL
EMail deliveries to AOL accounts is a continuing problem for us. ALL of our EMail destined to AOL addresses is never delivered. AND it is not returned. It simply disappears. AOL has said that nothing is wrong and "We don't do that". However, we have tried to send EMail MANY times to AOL users without success.
Therefore, if you use an AOL address for your EMail, we will be unable to offer you our free analysis service.
Version History
v1.1 - Released in June 1999
• Added a warning about EMail delivery problems to AOL accounts
• Fixed a potential Error 3 system crash that would
sometimes occur when looking up the
TCP/IP address of the system
• Minor bug fixes associated with the EMail message layout